OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
135 ratings and 60 comments received in the last 90 days.
04 May 2025
Everything was organised and delivered as you would expect from BMW centre
01 May 2025
We were very well treated by the sales executive, who provided us with details of the various models, which helped with the ultimate decision on the model we would settle on.
12 April 2025
Handover was smooth and all queries answered
03 April 2025
I found the staff absolutely amazing and customer focused. No pressure selling and treated me with respect and like one of the family.
02 April 2025
Excellent
13 June 2025
Excellent service
13 June 2025
Excellent so far
13 June 2025
They looked after me so well while car was being repaired
11 June 2025
See above. Once you have bought the car from them, the quality of the service plummets. Surely that is when they should up their game?
10 June 2025
Excellent service
09 June 2025
Just an excellent service and nice people to deal with.
09 June 2025
I received no communication from the garage while the car was in. Then following day, i received an inspection video both via text message & email.
08 June 2025
Although a little expensive, job done, no fuss.
04 June 2025
Great service and very friendly customer service
03 June 2025
N/A.......have not been to Country Garages recently.
18 May 2025
Have been buying cars from The Country Garage since 1981! Wouldn't think of buying elsewhere.